📦 Shipping Policy
Processing & Delivery Timelines
Because we offer a unique variety of items—including custom-made pieces and specialty novelties—shipping times vary by product.
• Please refer to the individual item description for the specific processing and delivery timeline of each product before placing your order.
Combined Shipping for Multi-Item Orders
If you order multiple different items from our shop in a single transaction, we will do our best to combine your shipping.
• Please note that your complete order may take up to the maximum delivery time of the item with the longest listed shipping estimate in your cart. Items may occasionally arrive in separate packages, but you will receive tracking numbers for all shipments.
🔄 Return & Refund Policy
We want you to love your purchase! We accept returns within 14 days of delivery under the following strict conditions:
General Return Guidelines
• Timeframe: You must contact us and initiate your return request within 14 days of receiving your package.
• Condition: Items must be completely unused, unworn, unwashed, and in their original packaging with all original tags attached.
🛑 Broken Items & Damaged Arrivals
• Arrived Broken: Returns and replacements will be fully accepted if your item arrives in a broken or defective condition. You must report the damage to us with photo proof within 48 hours of delivery.
• Misuse Exclusion: We strictly do not accept returns or offer refunds if the item was broken by customer misuse, accidental drops, or improper handling after delivery.
🔌 Strict Electronics & Gadgets Policy
To protect our shop from fraudulent returns, we enforce a strict policy on all electronics and tech gadgets:
• Electronics can only be returned if they are completely unopened and sealed in their original plastic wrap or factory packaging.
• Once the factory seal on an electronic item or gadget is broken or opened, it is no longer eligible for a return, refund, or exchange, unless it arrived broken and is covered under our damaged arrivals policy above.
❌ Custom & Made-to-Order Items
• All custom blankets, custom apparel, and personalized items are final sale. Because these are custom-made specifically for you, they cannot be returned or exchanged unless they arrive physically broken or feature a printing defect.
How to Start a Return
To initiate a return or report a broken item, please reach out via our contact page with your Order Number and clear photos of the item's condition